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Common Service Questions

Q: Why are my brakes squealing?
A: There are a number of reasons your brakes make high pitched squealing sounds. Some of the most common reasons include thin brake linings, wear indicators, and defective brake pads. Brakes will occasionally squeal as a result of normal wear. The occasional squeal is normal but it never hurts to get them checked out at your next service appointment.

Q: Do I need to change my oil every 3,000 miles?
A: The 3,000-mile rule became popular when oil technology was still in its early stages. Since then, oil technology has come a long way, effectively increasing the time between oil changes. Quick oil change outlets often push for oil changes every 3,000 miles as it creates more business and profit for them.

Q: How often should I change my oil?
A: How often you should change your oil depends on your vehicle’s age, make, and model. Generally speaking, you should get an oil change every 7,500 miles or six months, whichever comes first. Be sure to check your owner’s manual as some makes and models require an oil change every 5,000 miles while high-end cars can run up to 15,000 miles before needing an oil change.

Q: Why should I rotate my tires?
A: There are quite a few benefits to rotating your tires. The main benefit is prolonged tire life due to decreased tread wear. The front and rear tires carry different amounts of weight, the front carrying the engine and transmission, so they wear at different rates. By getting your tires rotated at every oil change, you can prolong the life of your tires by thousands of miles.
In addition to putting off buying a new set of tires until later, rotating your tires also improves fuel economy, offers a smoother ride, and can decrease the wear and strain on your suspension.

Service Department Hours

  • Monday
    7:30am-7:30pm
  • Tuesday
    7:30am-7:30pm
  • Wednesday
    7:30am-7:30pm
  • Thursday
    7:30am-5:30pm
  • Friday
    7:30am-5:30pm
  • Saturday
    Closed
  • Sunday
    Closed

Contact Information

660 E Golf Rd
Schaumburg, IL 60173
Phone: (866) 670-9000
Fax: (847) 742-6135
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